At TutorArc, we aim to ensure transparency and satisfaction with our services. This Cancellation & Refund Policy outlines the terms under which refunds are processed for courses and services offered on our platform.

1. Course Purchases

Courses on TutorArc are created and managed by individual educators, influencers, or institutes. Each course may have its own refund policy, which is determined by the course provider. Before purchasing a course, we encourage you to review the specific refund policy provided by the course creator.

2. Eligibility for Refunds

Refunds will only be processed under the following conditions:

• The request is made within the specified refund period of the course.
• You have not accessed or consumed a significant portion of the course content.
• The reason for the refund request is valid and complies with the terms set by the course provider.

Refund requests outside the specified period or for reasons not covered by the course provider's refund policy may not be eligible for a refund.

3. Cancellation Requests

If you wish to cancel a course or subscription, please contact the course provider directly through the TutorArc platform or via the support channels provided. Cancellation requests should be made within the refund window and before substantial content has been accessed.

4. Process for Requesting a Refund

To request a refund, please follow these steps:

• Log in to your TutorArc account and navigate to your course dashboard.
• Select the course for which you want to request a refund.
• Contact the course provider via the "Contact Support" button and provide the reason for your refund request.
• The course provider will review your request and process the refund if it meets the eligibility criteria.

5. Refund Processing Time

Once approved, refunds will be processed within 7-10 business days. The refund will be credited to the original payment method used during the purchase. If you do not receive your refund within the specified time frame, please contact our support team at support@tutorarc.com.

6. Non-Refundable Services

Certain services and courses on TutorArc may be marked as non-refundable. These services include but are not limited to one-time consulting sessions, downloadable materials, and personalized mentorship programs. Please review the course or service details before making a purchase.

7. Contact Us

If you have any questions or need further assistance regarding our cancellation and refund policy, feel free to reach out to us at support@tutorarc.com. We are here to help you.